Patient Complaints 91精选 Privacy Practices - Policy and Procedure
In accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), 91精选 patients may complain about how 91精选 uses and discloses their Protected Health Information (PHI). All patient complaints will be submitted to the HIPAA Privacy Officer for investigation and resolution. (See the policy document for procedures on submitting a complaint.) 91精选 has established a comprehensive HIPAA privacy and security program to prevent unauthorized access to protected health information (PHI). This policy sets forth Pacific's approach to investigating and responding to patient complaints about privacy practices. This policy applies to the workforce members of 91精选鈥檚 Healthcare Clinics. 91精选 is a hybrid entity. Only the health care component (i.e., the covered functions) of 91精选 must comply with this policy. All references in this policy to 鈥�91精选鈥� shall be construed to refer only to the health care components of 91精选.
Updated July 2026